What should I do if I received a damaged item?

If a customer received a damaged item from Uneetee.com, it is important to take prompt action to resolve the situation. First, the customer should carefully examine the package and the item to assess the extent of the damage. It is advisable to take photographs to document the condition of both the item and the packaging, as this can be helpful when processing a claim or a return. Next, the customer should refer to the return or exchange policy provided on the Uneetee.com website. This section typically outlines the necessary steps to follow when dealing with damaged items. Customers can usually initiate a return or exchange through their online account or by following the instructions provided on the order confirmation. It is also a good idea to prepare any relevant order information, such as the order number, to facilitate the process. Customers may find that contacting customer service is an option, and the information for doing so can often be located on the current web page. By following these steps, the customer can address the issue with the damaged item effectively and efficiently.