What is your return policy?

Umnitza has established a return policy designed to assist customers in making their purchases with confidence. Generally speaking, items purchased from Umnitza can be returned within thirty days of the purchase date, provided they are in new, unused condition and in their original packaging. This means that customers should refrain from installing or using the items before deciding if they wish to return them, as any signs of wear or installation may affect the eligibility for a return. It is important for customers to retain their proof of purchase, such as a receipt or order confirmation, as this will be necessary for processing any returns. To initiate a return, customers typically need to follow specific guidelines, which often include filling out a return form that can be found on the Umnitza website or sent to them via email. They are also responsible for the return shipping costs unless the return is due to an error on the part of Umnitza, such as receiving the wrong item or a defective product. Furthermore, it is advisable for customers to carefully package the items to prevent damage during transit back to the warehouse. Refunds are usually processed once the returned items are received and inspected. For any specific questions regarding return procedures, customers are encouraged to visit the current web page, where detailed information regarding the return policy can be found, along with any updates that may be in effect.