What should I do if my Ultimate Ears speaker won’t turn on?

Asked 4 months ago
If your Ultimate Ears speaker will not turn on, there are several steps you can take to troubleshoot the issue. First, ensure that the speaker is charged. Connect it to a power source using the appropriate charging cable and allow it to charge for at least thirty minutes before trying to turn it on again. Sometimes, a completely drained battery may take a little time before it responds. Next, check the charging port and cable for any signs of damage or debris that may be obstructing the connection. If the charging cable is damaged, using a different one that is compatible with your Ultimate Ears speaker may resolve the problem. If the speaker still does not turn on after charging and checking the cable, try resetting it. The reset process can vary depending on the specific model you are using. Generally, this involves pressing and holding the power button and the Bluetooth button simultaneously for a certain length of time. You should refer to the product documentation for the exact reset instructions. Lastly, consider verifying if there are any firmware updates or known issues associated with your particular model. Checking the relevant Ultimate Ears website may provide guidance and solutions specific to your speaker. If these steps do not resolve the issue, it may indicate a more serious problem, and further assistance might be necessary.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 22, 2025

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