What should I do if my mileage credit doesn't post after a flight?

If a member's mileage credit does not post after a flight, there are several steps that can be taken to resolve the situation. First, it is important to check the member's account on the official website to ensure that the flight details were entered correctly, including the correct frequent flyer number. Occasionally, mileage credits may take a few days to appear in the account, so it may be worthwhile to wait at least a week before taking further action. If the credits still do not appear, the member can gather relevant documentation such as the flight itinerary and boarding passes, as these may be required for verification. They can then look for the option to submit a mileage credit request on the website. This may involve filling out a form or using an online submission process provided for missing miles. In addition, it is beneficial to review the terms and conditions related to mileage credit, as there may be specific eligibility criteria that need to be met for the flight in question. Assistance can often be found in the frequently asked questions section of the website. For any specific inquiries, members may find updated contact information on the current web page where additional support is available.