What should I do if I find an error on my credit report?

Asked 2 months ago
If an individual discovers an error on their credit report, it is crucial to address the issue promptly. Inaccuracies on a credit report can negatively affect one's credit score, which in turn can impact the ability to secure loans, credit cards, or favorable interest rates. The first step is to review the credit report carefully to identify the specific error. It is important to gather any documentation that supports one's claim regarding the inaccuracy, as this can aid in the resolution process. Once the error has been identified and supporting information has been collected, the next step is to contact the credit reference agency that issued the report. This can usually be done through the agency’s website, where there are typically options for reporting inaccuracies or disputing information. It is essential to provide a clear explanation of the error and include any relevant documentation that substantiates the claim. The credit reference agency is required to investigate the dispute and will usually respond within a reasonable timeframe, typically around thirty days. They may also reach out to the creditor who reported the erroneous information to verify the correction. In the event that the credit reference agency upholds the error, individuals may need to escalate the issue by contacting the creditor directly to resolve the matter. It is advisable to maintain copies of all correspondence and documentation throughout this process. Moreover, individuals can regularly monitor their credit reports for inaccuracies, as this proactive measure can help prevent future issues. For further guidance on correcting credit report errors, one might consider visiting the relevant sections of the UK Credit Info website for detailed procedures and resources.
Christian Allen is the editor / author responsible for this content.
Answered Oct 19, 2025

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