What is U-Haul's cancellation policy?

U-Haul's cancellation policy generally allows customers to cancel their reservations without facing a cancellation fee as long as the cancellation is done before the scheduled pick-up time. Customers can often cancel their reservations online through their account or by contacting U-Haul directly. However, if a customer has already picked up their rental equipment, the situation changes. For completed rentals, customers cannot cancel and will be responsible for the agreed-upon rental amount. It is also worth noting that specific circumstances, such as promotional offers or special rates, may have their unique terms attached. Therefore, customers should carefully review the policy associated with their reservation directly on U-Haul's website. For the most accurate and updated information regarding U-Haul's cancellation policy or any exceptions that might apply, it is advisable to visit the official U-Haul website or check your reservation details. This ensures you have all the pertinent information regarding your rental agreement.