How do I track my Twelve South order?

Asked 4 months ago
To track an order from Twelve South, customers can typically start by visiting the Twelve South website and navigating to the order tracking section. This is often found in the customer service area. Customers will usually need their order confirmation number and the email address they used when placing the order. Entering this information should provide the status and tracking details for the order. If the order was shipped, a tracking number is often included in the confirmation email sent after the purchase. By clicking on the tracking link, customers can view the shipment details and its current location. For the most accurate and up-to-date information, it is always a good idea to refer directly to the order status page on the Twelve South website or consult the shipping carrier's website using the provided tracking number. Remember, for specific inquiries regarding an order, customers might find relevant contact information on the Twelve South website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 3, 2025

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