What should I do if my TWIC is damaged?

Asked 3 months ago
If a Transportation Worker Identification Credential, commonly known as a TWIC, is damaged, it is important to address the issue promptly to ensure continued compliance with security regulations. The first step is to assess the extent of the damage. If the damage is significant enough that the information on the card is not legible or if the card is unusable, it is advisable to apply for a replacement. To initiate the replacement process, the individual should visit the official TWIC website for detailed guidance on how to proceed. This typically involves filling out a replacement application and paying the requisite fees. Additionally, it may be necessary to visit a TWIC enrollment center to have a new photograph taken and to submit biometric information again. This replacement procedure ensures that the individual maintains their eligibility to access secure areas as required by their job. For specific details and contact information, referring to the current web page is recommended.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 15, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Transportation Worker Identification Credential (TWIC)?

If you need to call Transportation Worker Identification Credential (TWIC) customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Transportation Worker Identification Credential (TWIC)

Transportation Worker Identification Credential (TWIC)

Find a list of many popular Transportation Worker Identification Credential (TWIC) questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Transportation Worker Identification Credential (TWIC)Transportation Worker Identification Credential (TWIC) Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!