How can I get a refund for unused tickets?

TransLink (Australia) has specific policies regarding refunds for unused tickets, which generally depend on the type of ticket purchased. For standard fares, customers may be eligible for a refund if they have not used their ticket. However, the process can vary based on whether the ticket is a paper ticket, an online purchase, or a stored value on a Smart Card. To initiate a refund, a customer would typically need to fill out a refund request form, which can usually be found on the TransLink website. It is important to ensure that all relevant information, such as ticket details and purchasing information, is accurately provided. Refunds may take some time to process, so patience is advised. For specific guidelines and procedures relevant to the type of ticket held, users are encouraged to refer to the TransLink website. The website will also have current contact information should further clarification be needed. Please note that conditions surrounding refunds can change, so checking the latest information is essential for the most accurate guidance.