What is Tower.com's return policy?

Asked 2 years ago
Tower.com has a return policy in place that aims to accommodate customers who may need to return items for various reasons. Generally, items sold by Tower.com can be returned within a specified period, typically within thirty days of the original purchase date. It is important for customers to ensure that the items are in their original condition, which includes being unopened and unused to qualify for a full refund. For music and entertainment items, if the seal has been broken or the product shows signs of use, customers may receive a partial refund or may not be eligible for return at all. Additionally, it is advisable for customers to retain their original packaging and receipts, as these may be required to process the return. Some items, such as digital downloads or opened software, may be non-returnable due to their nature. In cases where items are defective or were incorrectly sent, Tower.com generally offers options for exchanges or refunds. For specific details regarding the return process, including shipping return instructions or possible restocking fees, customers may find relevant information on the current web page of Tower.com. Being aware of these stipulations can assist customers in making informed decisions regarding their purchases. Overall, understanding the return policy can greatly enhance the shopping experience at Tower.com.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 11, 2025

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