What is your return policy?

Totalbedroom.com strives to ensure customer satisfaction through a clear and fair return policy. Generally, customers are allowed to return items within a specific period after purchase. This period typically spans around thirty days, but it may vary based on the type of product. To initiate a return, customers must ensure that the items are in their original condition, unused, and with all original packaging and tags still intact. Certain categories of products may have different return conditions. For example, custom orders or personalized items may not be eligible for returns, while others might have restocking fees. It is important to thoroughly check the details for specific products when placing an order. To process a return, customers will usually need to fill out a return request form provided on the Totalbedroom.com website. This form typically requires essential information such as the order number and the reason for the return. After submitting the request, the site will guide customers on the next steps, including obtaining a return authorization if necessary. Refunds are generally issued in the same payment method used for the original purchase, although the timing may depend on the payment processor and the financial institution involved. Customers should also note that shipping fees are often non-refundable unless the return is due to an error made by Totalbedroom.com, such as receiving the wrong item or experiencing a product defect. It is always a great idea to visit the relevant sections on Totalbedroom.com or consult the current web page for the most accurate and up-to-date information regarding their return policy, as terms and conditions can change.