What is your policy for backordered items?

ToolKing.com generally manages backordered items with a focus on transparency and customer satisfaction. When a product is backordered, customers are typically notified at the time of purchase regarding the expected delay in shipment. This information is made available on the product page and at checkout, allowing customers to make informed decisions. In some cases, ToolKing.com may provide an estimated time frame for when the item is anticipated to be available. Once the product becomes available, the order is usually processed and shipped out without any additional action required from the customer. It is essential for customers to be aware that backorders may occasionally experience unexpected delays due to supply chain issues or inventory shortages. For specific details regarding individual orders or to check the status of a backordered item, customers can refer to their account on ToolKing.com's website or review the most current information available on the product page. Additionally, contact information for any further inquiries may also be located on the site.