What is the process for exchanging an item at Tiffany & Co.?

Asked 4 months ago
Tiffany & Co. has established a straightforward process for exchanging items, ensuring that customers can enjoy their jewelry and gifts with confidence. First, it is important to note that exchanges are typically accepted within thirty days of purchase, provided the item is in its original condition and packaging. To initiate an exchange, customers should gather the original receipt or proof of purchase, as this will be necessary for verification. Items must be returned in their original boxes, including any tags or documentation that came with them. If the purchase was made online, it is advisable to use the return shipping label provided by Tiffany & Co. for the exchange process. Once the item is received by Tiffany, the company will evaluate its condition. If everything is in order, an exchange will be processed, allowing customers to choose a different item or possibly receive store credit. For customers who have additional questions or special circumstances regarding exchanges, it may be helpful to visit the Tiffany & Co. website for further details and updated policies. This resource can provide current information on their exchange guidelines and procedures.
Christian Allen is the editor / author responsible for this content.
Answered Aug 18, 2025

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