What is the refund policy for TicketsNow?

Asked 4 months ago
TicketsNow has a refund policy that generally varies based on the type of ticket purchased and the specific conditions surrounding each event. In most cases, TicketsNow operates as a marketplace for resale tickets, meaning that the tickets are sold by other individuals or businesses rather than directly from the event organizer. Because of this, the refund policy may differ depending on the seller's terms. Typically, ticket purchases through TicketsNow are non-refundable unless otherwise specified by the seller. Therefore, it is important for customers to read the terms and conditions of each ticket listing carefully before making a purchase. Some situations, such as event cancellations or significant changes to an event, may allow for a refund or credit, but these circumstances can be limited. For events that are postponed or rescheduled, TicketsNow usually provides options for customers to either retain their tickets for the new date or request a refund, depending on the policies of the seller and the event organizers. It is advisable for customers to monitor any communications from TicketsNow regarding specific events, as policies can vary quite a bit. To gain the most accurate and up-to-date information about the refund policy for a specific ticket or event, individuals should visit the TicketsNow website and refer to the relevant sections that outline their terms of service and refund guidelines. This will help ensure that customers are fully informed of their options and the applicable policies for their ticket purchases.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 22, 2025

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