Can I cancel or change my order after it's placed?

Asked 2 years ago
Once an order is placed through The Uncommon Dog, modifications or cancellations may be subject to certain conditions. Typically, if an order is still being processed and has not yet been shipped, it may be possible to cancel or change it. However, once an order has been shipped, it cannot be modified or canceled. It is advisable for customers to review the order details carefully before finalizing the purchase to minimize the need for changes. For specific details regarding modifying or canceling an order, customers should refer to the relevant sections on the website, which may provide further insight into the policies in place. Additionally, customers may find contact information on the current web page for any direct inquiries or concerns they may have.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 11, 2025

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