What should I do if I received a damaged product?

If you have received a damaged product from Thehitchstore.com, the first step is to carefully document the damage. Take clear photographs of the item, focusing on any specific areas of concern. It is also advisable to keep all original packaging, as this may be important in the case of a return or exchange. After documenting the damage, you should refer to the specific return and refund policy outlined on Thehitchstore.com. This policy typically provides instructions on how to proceed with returns, exchanges, or refunds for damaged items. Depending on the policy, you may need to fill out a return request form or contact customer support. If in doubt, looking for contact information on the current web page may guide you through the process. Keep in mind that timeliness is essential when addressing damaged products, so it is wise to act promptly to resolve the issue satisfactorily.