What is your return policy?

The return policy of Thebikeshack.com is designed to provide customers with confidence in their purchases while ensuring a smooth return process if necessary. Generally, customers are allowed to return items within a specific time frame, typically around thirty days from the date of purchase. It is essential that the items being returned are in their original condition, unused, and include all original packaging, tags, and accessories. Certain items, such as personalized products or clearance items, may have specific restrictions and might not be eligible for return. When returning an item, customers are generally responsible for the shipping costs, unless the return is due to an error on the part of Thebikeshack.com, such as sending the wrong item or a defective product. It is advisable to keep proof of postage when returning items to ensure a traceable process. For detailed information on the return process, including address for returns and any specific procedures to follow, it is always a good idea to look on the current web page of Thebikeshack.com for the most accurate and up-to-date information regarding their return policy.