What is your return policy?

The Popcorn Factory is committed to ensuring customer satisfaction and provides a clear return policy to facilitate this. If a customer is not completely satisfied with their purchase, they may return the item within a specified time frame, typically within thirty days of receiving the order. The items should be unused and in their original packaging to qualify for a return. To initiate a return, customers are generally required to provide proof of purchase and may need to follow specific guidelines outlined on The Popcorn Factory's website. It is important to note that certain items may be excluded from the return policy, particularly if they are perishable or custom-made products. Refunds will typically be processed back to the original form of payment upon successful return of the merchandise in accordance with the outlined policy. Additionally, customers should be aware that shipping and handling fees may not be included in the refund, as they are often non-refundable. While this information provides an overview of The Popcorn Factory's return policy, it is always recommended to check the most current details directly on their website to ensure you have the latest information and understand any specific requirements or exceptions. You can usually find the return policy in the customer service or FAQs section of the website.