What happens if an event is cancelled or rescheduled?

When an event is cancelled or rescheduled, TheBigTickets typically follows specific protocols to address the situation and inform ticket holders. In the event of a cancellation, customers may be eligible for a full refund of the ticket purchase price. It is important for ticket holders to check the policies that apply at the time of purchase, as these can vary based on the event, venue, or promoter. If an event is rescheduled, the tickets may remain valid for the new date and time. In such instances, ticket holders generally receive specific instructions regarding whether they need to exchange their tickets or if they can continue to use their original tickets for the new date. Customers are encouraged to pay attention to official communications from the event organizer or TheBigTickets, as announcements will provide guidance on how to proceed. In either scenario, it is advisable for ticket holders to regularly check TheBigTickets website and their email for updates or new information regarding their purchased tickets. The details can change based on the circumstances surrounding the event, and staying informed is key. For more specific information regarding cancellation and rescheduling policies for particular events, it can be helpful to refer to the terms and conditions section on the current webpage, where customers may find relevant contact information as needed.