How do I report a problem or malfunction with my transponder?

Asked 5 months ago
To report a problem or malfunction with a transponder for The Toll Roads, users typically have a few options available. It is advisable to visit their official website, where specific instructions for reporting issues can be found. Generally, users may need to provide information such as the transponder number, vehicle information, and the nature of the problem experienced. Reporting options may include online forms or customer service contact details. In many cases, faulty transponders may be exchanged or repaired, so reviewing the information available on their website can guide users on the necessary steps to take. The Toll Roads aim to ensure that any issues are resolved efficiently and effectively, allowing users to continue their travel without lasting disruptions. For the most accurate and current guidance, checking the official website is the best approach.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 27, 2025

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