What happens if there is damage during the move?

Asked 3 months ago
In the event of damage occurring during a move with The Other Guys Moving, the company typically has procedures in place to address such situations. It is important for customers to communicate any damage or issues as soon as possible after the move is completed. Generally, The Other Guys Moving may recommend that customers conduct a thorough inspection of their belongings immediately after the move is finished. If damage is noticed, customers should document it by taking photographs and making notes about the specific items affected. The Other Guys Moving usually offers some level of protection for clients’ belongings, which may vary based on the type of moving service chosen. In many cases, customers may have options to purchase additional insurance or coverage to further protect their possessions during the moving process. It is essential for clients to be aware of the specific terms and conditions related to any coverage they have selected, as this can guide them on how to proceed in the event of damage. Customers should also consult the company's website for the specific policies regarding damage claims and the necessary steps to take. The procedures may involve filling out a claim form and submitting it within a certain timeframe after the move. By being proactive and informed, customers can navigate any issues that arise efficiently and work toward a satisfactory resolution.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 2, 2025

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