What should I do if I receive a damaged item?

If a customer receives a damaged item from Tennisboom.com, the first step is to carefully assess the extent of the damage. It is important to take clear photographs of the damaged item and the packaging to provide visual evidence. This documentation can be helpful when addressing the situation. The next step involves reviewing the return policy of Tennisboom.com, which typically outlines the procedure for reporting damaged items. Generally, customers are advised to initiate the return process within a specific timeframe, often within a few days of receipt. This may include contacting customer support or filling out a return request form available on the website. Once the return process is initiated, customers may be required to provide the photographs and any necessary details about the purchase, such as the order number and a description of the damage. Tennisboom.com usually aims to resolve these issues efficiently, whether through a replacement, refund, or store credit. For personalized assistance and the most up-to-date information regarding returns and exchanges, it is best to refer to the current web page of Tennisboom.com where specific contact information may be provided.