What are my rights as a TennCare member?

As a TennCare member, individuals have various rights that are designed to protect their access to health care services and ensure their fair treatment within the program. TennCare members have the right to receive information about their benefits, including how to obtain services and what those services entail. They also have the right to participate in the treatment planning process, which includes making informed decisions about their health care options. Additionally, members have the right to appeal any decisions made regarding their coverage or services. This means that if a member believes that a service has been wrongly denied or if there are concerns about their treatment, they can formally contest that decision. Furthermore, TennCare members are entitled to confidentiality regarding their medical information, ensuring that personal health data is handled with the utmost care. It is also important for members to know that they have access to grievance and complaint procedures if they have concerns about the services received or the treatment they have experienced. For more specific information about these rights and to stay updated, it might be helpful to visit the official TennCare web page.