What should I do if I lost my tickets?

Asked 5 months ago
If tickets purchased through Telecharge.com are lost, there are a few steps that can be followed to address the situation. First, it is recommended to check the purchase confirmation email for the order number and any relevant information. This email often contains details on how to access the tickets or may include a digital copy of the tickets. If the tickets were purchased as hard copies, it is advisable to get in touch with the box office or the venue where the performance is taking place. Many venues have policies in place to assist with lost tickets. Often, the box office can verify the ticket purchase using the order number or the information provided at the time of purchase. Additionally, for future reference, it might be helpful to consider keeping electronic copies of tickets or having them stored in a mobile wallet when possible. For the most accurate information and assistance regarding lost tickets, checking the current web page of Telecharge.com would provide the best guidance on how to proceed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 26, 2025

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