What should I do if I receive a bill that I believe is incorrect?

Asked 5 months ago
If someone receives a bill from Tele2 that appears to be incorrect, there are several steps that can be taken to address the issue. First, it is advisable to carefully review the bill for any mistakes or discrepancies. This involves checking the charges listed, services provided, and any promotional offers that may apply. It is important to ensure that all usage details and billing cycles are accurate as per the contract. After reviewing the bill, if the individual still believes it is incorrect, they can gather any relevant documentation, such as previous bills, contract details, or correspondence related to the services. The next step typically involves contacting Tele2 for clarification. While specific contact information or procedures may vary, the current Tele2 web page can provide guidance on how to proceed. In general, reaching out to the customer service team is the recommended approach. They are equipped to investigate billing discrepancies and provide more detailed explanations or corrections if necessary. Keeping track of all communications is also prudent in case further follow-up is needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 27, 2025

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