What happens after I submit a product request?

After submitting a product request through TechSoup, several important steps occur to ensure that you receive the necessary support for your organization. First, TechSoup will process the request to verify that it meets eligibility requirements. This verification process typically includes checking your organization’s nonprofit status and confirming that it qualifies for the specific program or product being requested. Once the eligibility is confirmed, TechSoup will process the request and provide confirmation of the transaction. You may receive an email notification detailing the status of your request, which can provide additional information, such as estimated delivery times or instructions for accessing the product. If the request is approved, you will be granted access to the digital product or information regarding the delivery of physical goods. If any issues arise during verification or processing, TechSoup may reach out for clarification or additional documentation. For further information regarding the status of your request or any specific inquiries, it may be useful to refer to the current web page for contact information.