What is your return policy?

Asked 2 years ago
Sydney's Closet has implemented a specific return policy designed to ensure customer satisfaction while also addressing the challenges associated with plus-size fashion. Generally, items that are unworn, unwashed, and with all original tags attached can be returned within a designated time frame from the date of purchase. It is important for customers to note that some items may not be eligible for return, especially those that are custom, special orders, or may be deemed final sale. When preparing a return, customers usually need to include a copy of their invoice or packing slip, and it is advised to securely package the item to prevent damage during shipping. Refunds are typically processed to the original form of payment once the return is received and inspected. For the most current and accurate information, as policies may update, customers should review the return policy displayed on the Sydney's Closet website, which provides comprehensive details including specific return times and any exceptions that may apply. This will ensure that all return requests are handled smoothly and efficiently.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 22, 2025

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