What should I do if my product arrives damaged?

If a product arrives damaged from Swanky Outlet, it is important to assess the situation carefully. First, take photographs of the damaged product as well as the packaging it arrived in. This documentation can be essential when addressing the issue. It is also advisable to check the return policy as outlined on the Swanky Outlet website, as this will generally provide guidance on the steps to take in such cases. After you have gathered the necessary information, you should consult the Swanky Outlet website for the most current instructions regarding returns and exchanges. Often, there will be a specific section dedicated to handling damaged items, where you might find guidelines on how to proceed, such as initiating a return or getting a replacement. Once you understand the procedure, begin the return process as directed. In many cases, this may involve filling out a return request form or contacting customer service through the options provided on the website for further assistance. Ensure that you follow any shipping instructions for sending the damaged item back, as specific requirements may apply. It is important to be aware of any time limits for reporting damaged items, so taking action promptly can be beneficial. After the return is processed, you should receive either a refund or a replacement, as indicated in the returns policy. By following these steps, you can resolve the issue effectively.