What is your return policy for items purchased on Surfride.com?

Asked 2 years ago
Surfride.com has a clear return policy designed to ensure customer satisfaction. Generally, items purchased from Surfride.com can be returned within a specified number of days from the date of purchase. For most products, this window typically spans around thirty days, allowing customers ample time to assess their purchases. In order to qualify for a return, items must be unused, in original condition, and include all original packaging, tags, and any accessories that came with the product. There are, however, some categories of items that may be exempt from this general return policy. For example, personalized or custom items may not be eligible for return unless they arrived damaged or defective. It is advisable for customers to thoroughly review the specific details related to returns for the items they intend to purchase. Finally, customers should keep in mind that while the return shipping costs may vary, it is often the responsibility of the customer, so it is wise to read the full return policy on the Surfride.com website for details regarding any additional requirements or specific product exceptions.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 7, 2025

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