How can I ensure the correct prescription is fulfilled?
Ensuring that the correct prescription is fulfilled when ordering sunglasses from a retail outlet like Sunglass Express requires careful attention to detail during the ordering process. First, it is essential to have the most recent prescription from an eye care professional. This prescription should include vital details such as your sphere, cylinder, axis, and any additional values necessary for proper lens fitting.
When placing an order, it is advisable to double-check that all prescription information is entered accurately on the website or provided to the customer service team. If there are any specific requirements, such as lens type or coating preferences, these should also be clearly communicated.
Another important step is to review your order summary before final confirmation. This helps ensure that all details match your prescription. Lastly, if there are any concerns or uncertainties, verifying the information on the current web page may provide additional resources. By paying close attention to these details, customers can greatly reduce the likelihood of any errors with their prescription sunglasses order.

Answered Aug 15, 2025
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