How do I contact my loan servicer?

Asked 5 months ago
To contact your loan servicer, you can start by visiting your loan servicer's website, which usually provides various options to reach out directly. Most servicers offer customer service numbers, online chat support, and email communication. You can also log in to your account on the Federal Student Aid website to find specific information about your servicer and their contact details. Your loan servicer is responsible for managing your federal student loans, so it is important to have their contact information readily available whenever you have questions or concerns regarding your loans. Make sure to have your account information handy when contacting them; this can help expedite the process. For the most accurate and up-to-date contact information, please ensure you look at the current web page for your loan servicer's details.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 17, 2025

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