What should I do if my flight is canceled by the airline?

Asked 4 months ago
If a flight is canceled by the airline, it is important to stay calm and take a series of steps to address the situation. First, check the airline's official website or app for any updates or information regarding the cancellation. Airlines typically post the latest information there, including potential rebooking options. Next, assess your options for alternative flights. Most airlines will automatically rebook you on the next available flight to your destination, but it is a good idea to double-check. You may also have the option to select a different flight using the airline’s website or by calling their customer service. If you booked your flight through a travel agency or a website like StudentUniverse, the booking may be subject to specific terms. In such cases, checking the agency's policies related to flight cancellations and adjustments is advisable. Additionally, make sure to review the airline’s compensation policy, as passengers may be eligible for refunds or vouchers depending on the circumstances of the cancellation. If you are in a situation where you require immediate assistance, visiting the airline's customer service desk at the airport can be helpful. For the latest information on any policies or procedures, it can be beneficial to look at the current web page for all relevant details.
Christian Allen is the editor / author responsible for this content.
Answered Jul 29, 2025

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