What happens if I need to cancel or reschedule a service?
Asked 3 months ago
If a customer needs to cancel or reschedule a service with Stratus Building Solutions, it is important to understand the policies and procedures relating to such changes. Generally, Stratus encourages clients to provide notice of cancellation or rescheduling as soon as possible. This allows the company to adjust its scheduling accordingly and potentially serve other clients who may need assistance.
Typically, Stratus has a specific time frame within which customers can cancel or reschedule without incurring a penalty. This time frame may vary based on the specific service or contract. It is always best for customers to refer to their contract or service agreement to understand the terms that apply to their situation. Additionally, checking the Stratus Building Solutions website can provide helpful information regarding policies, and customers may find the appropriate contact details for further inquiries.
In any case, clear communication is key. Clients should reach out proactively to discuss their needs and ensure that they receive the best possible service moving forward.
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