What is the return policy?

The return policy of Stevenalan.com is designed to ensure customer satisfaction while providing guidelines for the return process. Typically, items purchased are eligible for return within thirty days from the date of delivery. This timeframe allows customers the opportunity to try on and evaluate their purchases. To be eligible for return, items should be in their original condition, unworn, and unwashed, with all tags attached. It is important that customers retain their original packing slip, as it assists in processing the return. If an item does not meet these conditions, it may be deemed ineligible for a refund or exchange. Refunds are usually processed back to the original payment method after the returned items are received and inspected. In some cases, there may be processing times depending on the payment provider. Customers should also be aware that shipping fees are typically non-refundable. Additionally, certain items may be marked as final sale or exclusionary, meaning that they cannot be returned. It is advisable to check the specific details for these items on the Stevenalan.com website to avoid any confusion. For the most accurate and updated information regarding the return policy, customers are encouraged to review the guidelines on the current website, where they can find further instructions and any specific terms that may apply.