How long does it take to receive a refund for a returned item?

Asked 2 years ago
The time it takes to receive a refund for a returned item purchased from Steve Madden can vary based on several factors. Generally, once the returned item is received and processed at their facility, refunds are typically initiated within a few business days. However, it may take additional time for the funds to reflect in your account due to your bank's processing times. On average, customers can expect to see their refunds completed within a week, but in some cases, it could take longer, especially if there are any delays with the shipping back to the warehouse or banking institutions involved. It is advisable for customers to keep an eye on their tracking information to confirm when the return arrives at the designated location. For the most accurate and up-to-date information regarding returns and refunds, customers may wish to refer to the relevant section on the Steve Madden website, as it contains detailed policies and procedures that could provide further clarification.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 19, 2025

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