What is Steelcase's return policy?
Steelcase's return policy typically allows customers to return products within a specified period, generally ranging from thirty to ninety days from the date of purchase, depending on the item. It is important to note that the policy may vary based on the specific product type or whether it was purchased through authorized dealers or the Steelcase store. Custom-made items, such as those tailored to individual specifications, may not be eligible for return.
To initiate a return, customers are usually required to keep the original packaging and ensure that the items are in their original condition. It is often necessary for the customer to provide proof of purchase, such as an order confirmation or receipt.
For the most accurate and current information regarding the return policy, it is advisable to check the Steelcase website, as the terms and conditions can change over time. Additionally, the website may offer detailed instructions on how to proceed with a return, including any forms or numbers needed to facilitate the process. Understanding these details can help streamline the experience and ensure a smooth return, should the need arise.

Answered Oct 23, 2025
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