Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with SteelSeries, there is a limited window during which customers can modify or cancel their order. SteelSeries strives for efficiency in processing orders, which means that they often begin preparing items for shipment shortly after the order is confirmed. If you wish to change or cancel your order, it is important to act quickly. Generally, customers may have the option to make changes or initiate a cancellation within a short time frame after the order has been placed. However, if an order has already been processed for shipping, it may not be possible to make any changes at that stage. To find specific details regarding their cancellation policy, or to check the status of an order, customers are encouraged to visit the official SteelSeries web page. There, they can find pertinent information and may have access to relevant resources to assist in their inquiry regarding changes or cancellations.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 19, 2025

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