What should I do if I received the wrong item?

If a customer has received the wrong item from StealStreet.com, there are several steps they can take to resolve the issue. Firstly, it is important to verify the order details. This includes checking the order confirmation email and the packing slip that accompanied the shipment to ensure there was a mistake. Once the customer has confirmed the error, they should locate the return policy on the StealStreet website. This policy typically outlines the procedures for returning items, including any timeframes that need to be adhered to for returns or exchanges. Next, the customer can prepare the item for return using the original packaging if possible. It may also be beneficial to take photographs of the incorrect item as documentation. When ready, the customer may follow the instructions found on the StealStreet website regarding how to initiate a return. This might involve filling out a return form or contacting customer service for further assistance. It is advisable to keep records of all communications and tracking information for the return shipment. By following these steps, customers can successfully resolve the issue of receiving the wrong item.