What is your return policy?

Asked 2 years ago
Staples has a return policy designed to create a positive shopping experience for their customers. Generally, customers have the opportunity to return most items within thirty days of purchase. This includes products that are unopened and in their original packaging. For items that are used or opened, the store may still accept returns, but this can depend on the specific product category. For technology items, including computers and electronics, the return period is typically extended to fourteen days, allowing customers to thoroughly assess their purchases. It is always advisable for customers to have their receipt handy when initiating a return, as this will streamline the process and help with verifying the original purchase. Certain categories of products, such as customized items or clearance merchandise, may have different return rules. It is essential to review the specific information associated with each category to understand the rules that apply. Additionally, customers seeking to return items purchased online may be subject to different procedures, such as returning items to a physical store location or using a shipping method for the return. Customers are encouraged to check the Staples website for detailed information regarding the return process and any specific exceptions that may apply to certain items. If you have further inquiries regarding specific products or unique situations, it is always beneficial to refer to the Staples website, where you can find up-to-date contact information and additional resources related to their return policy.
Christian Allen is the editor / author responsible for this content.
Answered Jul 31, 2025

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