What should I do if I receive a damaged item?

If you receive a damaged item from StacksandStacks.com, the first step is to carefully document the damage. Take clear photographs of the item as well as the packaging, including any labels or barcodes. This visual evidence will be helpful in resolving the issue. After documenting the damage, check the order confirmation or shipping receipt for any specific return or exchange policies referenced by StacksandStacks.com. Generally, most retailers have clear protocols for returns involving damaged goods. Next, review the current web page on StacksandStacks.com for guidance on how to initiate a return or exchange due to damage. There may be a dedicated customer service section that outlines the process, including whether you need to fill out a return form or contact customer service directly to arrange a return. Following the steps outlined on their website will ensure that you handle the situation appropriately. It is essential to act promptly, as there are usually time limits for reporting damaged items. By taking these measures, you can help ensure that the issue is resolved efficiently.