What should I do if my credit card is lost or stolen?

Asked 2 years ago
If a credit card is lost or stolen, it is important to take immediate action to protect oneself from potential fraud or unauthorized transactions. St George Bank generally advises cardholders to report the loss or theft as soon as possible. This can often be done through the bank’s online banking platform or mobile app, where there may be options available for reporting a card issue. Additionally, customers can typically find a contact number on the St George Bank website to directly report the situation. It is crucial to monitor any recent transactions on the account for any suspicious activity, as prompt reporting helps mitigate risks associated with unauthorized use. Lastly, after reporting the loss, St George Bank usually proceeds to cancel the existing card and issue a replacement. The new card will be sent to the customer at their registered address. Staying proactive about card security is essential, so consider reviewing how to best safeguard cards in the future. For the most accurate and detailed guidance, it is beneficial to check the current information on the official St George Bank website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 15, 2025

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