What is your return policy?

Sparkle Gem Inc has a customer-friendly return policy designed to ensure satisfaction with every purchase. Generally, customers are allowed to return items within a specified time frame, which is usually around thirty days from the date of receipt. The returned items must be in their original condition, meaning they should not show any signs of wear or damage and should include all original packaging and documentation. To initiate a return, customers typically need to provide proof of purchase, which can be an order number or receipt. It is important to note that certain bespoke or custom-made items may be excluded from the standard return policy. Additionally, customers may be responsible for return shipping costs, unless the item is deemed defective or the wrong item was sent. For the most accurate and detailed information regarding the return policy, including specific time frames and exceptions, it is advisable to refer to the current web page of Sparkle Gem Inc. This ensures you have the most up-to-date policy details directly from the source.