How Do I Change My Booking with Southwest Airlines?
In a nutshell: If you need to change your Southwest Airlines flight reservation, follow these steps: 1. Visit the Southwest Airlines website and locate the Help Center. 2. Click on "Help Center" and use the
Introduction
When it comes to your Southwest Airlines flight reservation, you want everything to go perfectly. However, sometimes things happen and changes are necessary. If you've already booked a flight but need to change it, the following information can help you understand the process.
What You'll Need
Flight information you want to change
Visit the Southwest Airlines Website
Go to the Southwest Airlines website.
Locate the Help Center
Scroll down on the homepage until you reach the very bottom. Look for the line that says "Help Center."
Click on the Link
Click on the "Help Center" link. Doing so will take you to a Southwest Airlines page that says, "What do you need help with? at the top.
Locate the Search Feature
Scroll down until you find the search feature. It's a horizontal box that says "Type to search" with a gold "Search" button to its right.
Type in Your Search Term
Click on the search box, then type "Change my booking." Press the gold "Search" button.
Review the Search Results
Multiple search results will appear after you press "Search." Look for the one that applies to your situation. A good option to start with is the one titled "I want to rebook or change my trip."
Click on the Link
Click on "I want to rebook or change my trip." This will take you to another page that says "I want to rebook or change my trip" at the top.
Read the Information
Read the "I want to rebook or change my trip" page. It offers invaluable information, including how to change a traveler's flight. Look for the information that pertains to the change you want to make.
Try the Recommendations
About halfway down the "I want to rebook or change my trip" page is a gold "Change your flight" button. Click on it. Try changing your booking according to the information on the previous page. Please note that some changes cannot be made online and require a call.
If you're having trouble changing your reservation online, please move on to the next step.
Contact Southwest Airlines Customer Support
Reaching out to Southwest Airlines customer support can be a great option if you're trying to change your booking but can't do it online. Make sure you have your flight information readily available. The representative will likely also ask you why you want to change your flight, so be prepared with your answer. Take note of the representative's name, the date and time you called, and the result of the call before hanging up.
Conclusion
Take steps to change your Southwest Airlines flight as soon as you realize you need to. It takes one significant item off your to-do list. If you need help, a Southwest Airlines representative is only a call away.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Southwest Airlines Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Southwest Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Booking with Southwest Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.