What are the average wait times for customer service calls?

Average wait times for customer service calls can vary widely depending on several factors, including the time of day, the day of the week, and the current demand for support. Southern Electric typically aims to minimize wait times and improve customer experience. However, it is not uncommon for customers to experience longer wait times during peak hours, such as evenings or weekends, when many people are likely to be contacting customer service. Additionally, there may be longer wait times during certain events, such as extreme weather conditions affecting service or other emergencies. For the most accurate information regarding current average wait times, it may be helpful to check the official website or any announcements that Southern Electric may have posted, as they may provide insights into service levels and wait times.