What should I do if I receive the wrong order from Sonic?

If a customer receives the wrong order from Sonic, they typically have a few options to address the situation. First, it is advisable to check the receipt to ensure that the order placed matches what was received. If there is a discrepancy, the next step would be to return to the restaurant location where the order was originally placed. It is generally recommended to politely inform a team member about the mistake, providing them with the receipt and detailing the errors in the order. Most Sonic locations aim to address and resolve such issues promptly to ensure customer satisfaction. Additionally, customers who encounter issues with their order may find it helpful to look for information regarding the restaurant's policy on incorrect orders on the official Sonic website. This might provide further context regarding resolutions available to customers. It is always encouraged to maintain a friendly demeanor when discussing any concerns, as this can facilitate a more positive resolution.