What should I do if I experience call quality issues?

If a user experiences call quality issues while using Sonetel services, there are several steps that can be taken to identify and potentially resolve the problem. First, it is important to check the internet connection. A stable and strong internet connection is essential for optimal call quality. Users may want to ensure they are connected to a reliable Wi-Fi network or have adequate mobile data if using a mobile device. Second, it can be helpful to close any unnecessary applications running in the background that may be consuming bandwidth. Additionally, users should verify that their device's software is updated, as updates can sometimes improve performance and compatibility. It is also advisable to try using a different headset or microphone, as these could impact call clarity. If issues persist, users should consult the support resources available on the Sonetel website, where they may find troubleshooting tips specific to their situation. Such resources may assist in diagnosing the problem or provide further guidance on improving call quality.