Can I cancel or change my order?

Asked 2 years ago
Solestruck.com typically allows customers to request order changes or cancellations, but timing is crucial. Once an order is placed, it is usually processed quickly. Therefore, any change or cancellation requests must be made as soon as possible after the order is placed. Customers should check their order confirmation emails for specific instructions related to modifications or cancellations. As a general guideline, if a request to modify or cancel an order is submitted before the order has been processed, it is often accommodated. However, after an order has been processed or shipped, making any adjustments becomes quite difficult. It is important to review the return and exchange policies available on the website, as these will provide detailed information about how to proceed if the order has already shipped. In cases where an order cannot be canceled or altered, customers may still consider returning the item according to the established return policy once it has arrived. For the most accurate and up-to-date information regarding order changes and cancellations, it is advisable to explore the relevant sections of the Solestruck.com website. This will guide you through the process and provide necessary details such as timelines and conditions.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 20, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Solestruck.com?

If you need to call Solestruck.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Solestruck.com

Solestruck.com

Find a list of many popular Solestruck.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Solestruck.comSolestruck.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!