What is your returns policy?

Soccerbox has a straightforward returns policy designed to ensure customer satisfaction. Customers generally have a specific timeframe from the date of purchase to initiate a return, typically around thirty days. This allows ample time to evaluate the products and decide if they meet the customer's expectations. When returning a product, it is essential that the item is in its original condition, unworn, and with all tags still attached. Most items are eligible for a refund or exchange under these conditions. Certain products, like personalized items or any gear that has been used, may not be eligible for return. It is always a good practice to read the specific return guidelines that accompany each order or are available on the website. In addition to the condition of the products, customers are usually required to cover the shipping costs associated with returning the items, unless there was an error in the order or the item is defective. The refund process will typically initiate once the returned item is received and inspected. Customers are encouraged to familiarize themselves with the returns policy as outlined on the Soccerbox website. This section will provide detailed information and any updates regarding the returns process. It is advisable for customers to keep all packaging and shipping information until they have confirmed that they have successfully returned the item, as this can help resolve any issues that may arise during the return process.