Can I return personalized or customized items?

Asked 2 years ago
Typically, Soccer.com has a policy that states personalized or customized items are generally non-returnable. This policy is in place because these items are made to the customer’s specific requests, which prevents them from being resold to other customers. However, if there is a manufacturing defect or error in the personalization, Soccer.com may allow for a return or exchange in those specific situations. It is always a good practice to carefully review the customization options and ensure that all details are correct before finalizing an order. For the most accurate and up-to-date information regarding return policies or exceptions related to personalized items, it is advisable to check the specific policy on the current Soccer.com website. The website often provides comprehensive details on returns, exchanges, and any special circumstances surrounding personalized items.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 23, 2025

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