What is the return policy for personalized items?

The return policy for personalized items at Smartscrubs.com is typically more restrictive than that for standard merchandise due to the customized nature of these products. Generally, personalized items are made according to specific customer requests, which means that they may not be eligible for returns or exchanges once they have been created. It is important for customers to carefully review the details of their personalization before completing their purchase. This includes ensuring that the spelling, size, and any other requested custom features are accurate. However, if a personalized item arrives damaged or incorrect due to an error on the part of Smartscrubs.com, the company may provide a means for resolution, such as a replacement or refund. In such cases, customers would likely need to provide documentation of the issue, including photos, and notify the company promptly. For the most accurate and up-to-date information regarding the return policy for personalized items, customers are encouraged to visit the relevant sections of the Smartscrubs.com website. There, they can find detailed information about the policy, including any special conditions or guidelines that may apply. It is always a good practice to familiarize oneself with the return policy prior to making a purchase, especially for customized items.